Research that gives patients
the space to be honest.

Patient experience, HCP insight, and healthcare consumer research - conducted with the sensitivity, depth, and precision that a specialist sector demands. Qualzy's async format is uniquely well-suited to topics where participants need time and privacy to respond genuinely.

ISO 27001
certified - security for
sensitive data
GDPR
and Australian
Privacy Act compliant
32
languages for
international studies
Research use cases

Healthcare insight that goes
beyond what surveys can reach

Healthcare research demands a different standard of depth. Qualzy's async platform is built for the nuance and sensitivity that this sector requires.

Patient Experience Research

Understand the lived experience of managing a health condition - the emotional journey, the interactions with healthcare systems, and the moments where support is needed most. Async journalling and video diaries capture the full picture, not just the snapshot.

Healthcare Professional (HCP) Studies

Busy clinicians, GPs, and specialists don't have time for two-hour focus groups. Async research fits their schedule - they contribute when convenient, on any device, without travel. Structured discussion activities and video responses surface expert perspectives at depth without demanding group attendance.

Condition Management & Adherence

Map how patients manage medications, therapies, or lifestyle changes in daily life. Diary tasks running across multiple weeks capture the reality of adherence - and the moments where it breaks down - with far more honesty than recall-based methods allow.

Healthcare Consumer Understanding

Explore how people navigate healthcare decisions - from self-care choices to provider selection. Understand the role of trust, information sources, and emotional drivers in decisions that consumers find difficult to articulate in a group setting.

Communications & Campaign Testing

Test patient information materials, campaign assets, or clinical communications with the intended audience before publication. Capture comprehension, emotional response, and any unintended interpretations - at scale, in context, with genuine responses.

Sensitive Topic Research

Mental health, chronic conditions, end-of-life care, fertility - topics that participants struggle to discuss openly in a group setting. Qualzy's private journalling and one-to-one async format gives respondents the safety to say what they really mean.

Sensitivity by design

Async research gives participants
the space to be honest.

Healthcare research is often about topics that people find difficult to discuss in public - or in front of strangers in a viewing facility. Social desirability bias is a serious problem when a moderator is present and other participants can hear your response.

Qualzy's async format removes that pressure entirely. Participants respond in their own time, in their own environment, without the social dynamics of a group. The result is more honest, more considered responses - especially on sensitive health topics.

  • Private journal activities let participants write or record video responses that only the moderator sees
  • No group pressure or moderator influence on individual responses
  • Participants can respond when they feel ready - not under the time pressure of a live session
  • ISO 27001 certification means sensitive health data is handled to the highest security standard
Why async works for healthcare
Private
Journal activities are visible only to the research team - not shared with other participants. Ideal for sensitive conditions and personal experiences.
Own time
Participants respond when they're ready - not when a focus group session is scheduled. Reduces no-shows and increases response quality.
ISO 27001
Certified information security management - data protection standards that healthcare research clients expect and require.
Specialist participant access

Reaching HCPs and patients
on their terms.

Healthcare professionals are among the hardest research participants to recruit - and the least forgiving of poorly-designed research that wastes their time. Qualzy's async format is uniquely suited to HCP research: participants contribute when their schedule allows, on any device, with no requirement for simultaneous attendance.

Patients, carers, and condition-specific communities can be engaged longitudinally - across weeks or months - building the kind of deep, trusting relationship that one-off interviews rarely achieve.

  • HCPs can contribute in short windows between appointments - no travel, no scheduling conflict
  • Longitudinal patient communities track condition management over weeks or months
  • Multi-condition studies run separate groups with tailored activities per condition
  • Global HCP studies run simultaneously across markets with no sequential delays
HCP research in practice
Async
Specialists contribute between patient appointments - 20 minutes here, 10 minutes there. No need to clear a two-hour window in a specialist's diary.
Multi-week
Patient diary communities running across 4–8 weeks build genuine understanding of condition management - not just a snapshot.
AI probes
Intelligent follow-up questions probe each HCP's response in context - getting the depth of a one-to-one interview across a sample of 40 specialists.
Platform capabilities

Features built for the demands
of healthcare research

Security, sensitivity controls, and depth - the platform capabilities that matter most in healthcare research.

ISO 27001 & GDPR Compliance

Certified information security management. Sensitive participant data - including health-related information - is handled to the highest standard.

Private Journal Activities

Participant responses visible only to the research team - not shared with other community members. Ideal for sensitive conditions.

Longitudinal Diary Studies

Multi-week diary tasks track condition management, medication adherence, or healthcare journeys over time - as they unfold, not through recall.

Video Responses & Clip Reels

Patient video diaries capture emotional nuance that text cannot. AI extracts key points from each video - clips can be compiled into highlight reels for stakeholder presentations.

Global Research & Auto-Translation

Multi-country HCP or patient studies run simultaneously - 30+ languages supported, auto-translation so researchers read everything in English.

Maizy Chat - Dataset Q&A

Query the full dataset conversationally at any point during or after fieldwork. "What are patients saying about medication side effects?" - answered in seconds.

"We are often asking quite deep questions, especially around things like wellbeing and feelings of safety. We must manage how we interact, keep people safe, and protect their identity. Qualzy allows us to do that."

Alicia Buckley, Associate Director, Market Research & Insight - University of Warwick

Healthcare research requires more than a platform - it requires a research approach that is genuinely sensitive to participant wellbeing. Qualzy's async format reduces social pressure, removes geographic barriers to participation, and gives healthcare professionals a way to contribute that fits their demanding schedules.

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Ready to run your next healthcare study?

Tell us about your research challenge and we'll explain how Qualzy would approach it. No obligation - just an honest conversation about your project.