We're technologists who became deeply embedded in the world of qualitative research. We saw the tools that didn't quite work, the processes that broke under pressure, and the support that disappeared when you needed it most. Qualzy exists to fix that.
The async research category has grown enormously - but the tools haven't kept up. Most platforms were built for data collection, not for researchers. They gave you a way to gather responses but left the hard work of analysis to you, often in a separate tool, often alone at midnight before a debrief.
We built Qualzy to change that. To give researchers a platform that handles the full journey - from study design to client-ready output - with AI that actually helps, support from people who answer the phone, and pricing that doesn't punish you for working on different projects.
You get direct access to a team that understands qualitative research. No tickets, no bots, no waiting. We're in your timezone and we know the platform inside out.
Our AI doesn't replace your thinking. It removes the parts that shouldn't require thinking - transcription, summarisation, key point extraction - so you can focus on the insight.
You pay for how you work. Per project, by subscription, or monthly for communities. No seat fees, no forced upgrades, no features hidden behind a higher tier.
From a short diary study to a long-term insight community, Qualzy handles it without you switching tools. One platform, any methodology, any duration.
"Qualzy customer service is super responsive, very knowledgeable and genuinely helpful. Even if we're programming it ourselves, not paying for extra support, they still happily answer all our questions. They are always on it — the time zone has never been any problem as there's always someone who responds, even outside UK office hours."
Justine Berzins, Senior Global Field Director — FUEL
Certified information security management - independently audited, annually renewed.
Association for Qualitative Research - the UK's leading professional body for qual.
Qualitative Research Consultants Association - North American qual community.
UK, United States, and Australia - real offices, real timezone coverage, real people.
We're a dedicated, specialist team - and we're available when you need us. Our support covers UK, US, and Australian timezones, so someone who understands your platform is always within reach.
Our primary base. European clients and UK researchers supported here. Home to the founding team.
hello@qualzy.co.uk +44 2035 143666 Level 3, Cross Keys HouseFull US timezone support for North American agencies and clients, coast to coast.
hello@qualzy.com +1 (877) 778-8349 6 Liberty Sq, Ste 91131Dedicated Australian support for agencies and end clients across the APAC region.
hello@qualzy.com.au +61 1800 982 356 PO Box 20402Thirty minutes with someone who actually knows the platform. No slides, no scripts. Just an honest look at whether Qualzy is right for you.